The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Requests should be made in writing to the Practice Manager.

Once a request for access to medical records has been received the practice must provide access within 21 days unless the records were made 40 days previously, then the time limit is 40 days.  There will be a cost of £10.00 to view records which have not been update in the 40 days prior to the patient applying for access.  If the records have been updated within 40 days of the request to view the fee is waived.  There is a charge for photocopying up to a maximum of £50.00.

How to get your GP medical records

Your GP record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically be given access to more information added to their GP record from November 2022 onwards. This includes letters, test results and appointment notes.

Find out how you can access your GP medical record on the NHS website

This practice contributes to the Clinical Practice Research Datalink

Information in patient records is important for medical research to develop new treatments and test the safety of medicines. This practice supports medical research by sending some of the information from patient records to the Clinical Practice Research Datalink (CPRD).

CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. Identifiable data flows to NHS Digital but you cannot be identified from the information sent to CPRD.

If you do not want anonymised information from your patient record to be used in research you can opt out by speaking to your doctor. For more information about how your data is used visit www.cprd.com/public

Follow this link to get your NHS number

Your NHS number is a 10 digit number, like 485 777 3456. It is on any letter you receive from the NHS.

You do not need to know your NHS number to use NHS services, but it can be useful to have it.

Please find our policy documents linked below in the following order.

1. General Data Protection Regulation
2. HMP Privacy Notice
3. How HMP uses your information to provide you with healthcare
   1. Direct care
   2. Medical research
   3. National screening
   4. Legal obligations
4. General Data Protection Policy

General Data Protection Regulation leaflet

Practice GDPR Policy

HMP Privacy Notice Poster

Hawkesley Medical Practice Privacy Notice Poster

How HMP uses your information to provide you with healthcare

How HMP uses your information to provide you with healthcare

Privacy Notice Direct Care
Privacy Notice Medical Research
Privacy Notice National Screening
Privacy Notice Legal Obligations

General Data Protection Policy

Practice GDPR Policy

Updated March 24

All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to
deliver NHS services to patients at each practice.
The average pay for GPs working in Hawkesley Medical Practice in the last financial year was
£33,299 before tax and National Insurance. This is for 2 full time GPs, 2 part time GPs and 0
locum GPs who worked in the practice for longer than six months.

Updated March 23

All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to
deliver NHS services to patients at each practice.
The average pay for GPs working in Hawkesley Medical Practice in the last financial year was
£31,403 before tax and National Insurance. This is for 2 full time GPs, 2 part time GPs and 0
locum GPs who worked in the practice for longer than six months.

Updated March 22

All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Hawkesley Medical Practice in the last financial year was £40,766 before tax and National Insurance. This is for 2 full time GPs, 2 part time GPs and 0 locum GPs who worked in the practice for longer than six months.

We have had an increasing number of enquiries from patients about the prescribing and monitoring of hormone therapy whilst awaiting specialist assessment, in particular “bridging hormones”. We recognise that there is currently inadequate provision for patients with waiting times in excess of 24 months for initial NHS appointments. However, it is our practice policy that confirmation of diagnosis and commencement of initial hormonal treatment for gender incongruence should be made by a specialist gender identity service in all cases.

Please note that from 1st October 2024 we are no longer able to enter into new shared care agreements with private specialists. This means that we will no longer be able to prescribe or monitor treatments initiated by a private specialists. Please see the shared care agreement section of our website for more detail.

We recognise that GPs are most often the first point of contact with the health care system for patients with gender dysphoria. This is a huge responsibility that we take very seriously. The clinical team at Hawkesley Medical Practice will:

• Make the initial referral to the specialist gender identity clinic. We will do this referral as rapidly as possible and take into account your preferences as well as waiting times when choosing a clinic.
• Prescribe hormones (and monitor treatment) following the initiation and ongoing recommendation of a specialist gender identity clinic (NHS). This will be as part of a shared care agreement with the specialist endocrinologist, who will offer ongoing support. We are unable to prescribe hormones in any other circumstances.
• Provide support to maintain your mental and physical health. We recognise that accessing specialist clinics can be frustrating and waiting times are long. We can provide mental health support at the surgery by offering advice on self-help strategies, treating anxiety and depression (including with medication if appropriate), referring to local NHS mental health services, and sign-posting to other support services if needed.

We recognise there is guidance from the Royal College of Psychiatrists and other organisations that GPs “may prescribe ‘bridging’ endocrine treatments as part of a holding and harm reduction strategy while the patient awaits specialised endocrinology or other gender identity treatment” particularly if patients are already taking hormones from illicit sources. However, we are not experienced in initiating hormonal treatments for gender dysphoria and do not feel able to provide “bridging hormones” safely in any circumstance.

Unfortunately, the appropriate support is just not currently available for us to do this. It should be recognised that all the NHS gender identity clinics only initiate hormonal treatment after a number of investigations and input from a specialist team of psychiatrists, endocrinologists, and psychologists. This includes counselling on the side effects and potential long term risks of hormonal treatment. It is not realistic that the same level of support could safely be provided within our practice.

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.